Last updated: October 26, 2025
Bravax Technologies Limited values customer satisfaction. This Refund Policy explains when refunds may be issued.
1. Digital Products and Services
All payments for digital services, subscriptions, and software-based products are generally non-refundable once access has been granted or work has commenced.
2. Exceptional Circumstances
Refunds may be considered only if:
- You were charged in error (duplicate or incorrect charge), or
- The Service was not delivered as described due to a verified fault on our part.
Approved refunds, where applicable, will be processed using the original payment method within a reasonable timeframe.
3. Project-Based Services
For custom or project-based services (including web development, design, or consulting), payments already made are non-refundable once the project has started, unless otherwise stated in a signed agreement.
4. Subscription Cancellations
You may cancel a subscription at any time. Cancellation stops future billing but does not entitle you to a refund for the current billing period.